Frequently Asked Questions
Do I need grout? Why
Yes! You do need grout!
How do you mix grout?
Please check out this video from our grout manufacturer on how to mix grout!
What is the smallest grout joint I can use?
It all depends on the tile.
How often should grout be sealed?
In high traffic areas or frequently used showers, we recommend at least once per year. Depending on the installation (especially in showers/ shower floors) sometimes every 6 months is ideal.
How do you pick a grout color?
Typically, once you have selected your tile, you will review our 40 grout colors and see what suits the look you are going for. Most times, you are trying to find the grout color that will disappear into the installation seemlessly. However, in some cases you may want a contrasting grout color. As with most of the tile selection process, it is entirely up to personal prefference.
What is the difference between sanded and unsanded grout? Where should one be used over the other?
Generally, unsanded grout should be used in joints that are less than 1/8-inch-wide. It has a smooth texture and clings well to vertical surfaces, which makes it useful for grouting ceramic wall tiles. Sanded grout should be used for flooring and wall tile joints wider than 1/8 inch because it resists shrinkage and cracking.
What should I clean my grout with?
We recommend the Laticrete Stonetech KlenzAll Cleaner. We have found it produces great results, and keeps your grout safe.
What is the difference between porcelain and ceramic?
Generally speaking, porcelain tends to be a thicker, more durable, less porous tile. Porcelain can be used on both walls and floors.
What is the difference between a glazed tile and a glossy tile?
Many people assume the word “glazed” means shiny or glossy. However, in the tile industry, the word is used to refer to the coat of enamel or liquid glass that is applied to almost all ceramic and porcelain tiles. Glaze is a substance, rather than a description. The glaze can be a matt or glossy finish.
What does "rectified" mean?
A tile that has been “rectified” has had all its edges mechanically finished in order to achieve a more precise facial dimension. The process involves cutting or grinding a tile to a specific size.
Why do some tiles cost more than others?
There are lots of different reasons some tiles cost more than others. Some factors that often contribute to a tile that costs more are:
Why don't you recommend most glossy tiles for floors?
A smooth, glossy surface tends to be more slippy than a matt surface – particularly when wet. Therefore, it's usually not a good idea to use a gloss tile for flooring – and particularly for bathroom or wet-room flooring or in high traffic areas such as entrance halls.
What are some advantages of using porcelain or ceramic instead of marble?
The short answer is; maintnence!
Why do I have to put such small tiles on the shower floor?
Unless you are doing a linear drain, generally you have to keep the shower floor tile around 4"X4" or smaller. (Most manufacturers make 2"X2" tiles for the shower floor)
There are stickers all over the showroom floor that say "maximum 33% overlap." What does that mean?
Any tile in our showroom with an edge greater than 15 inches has one of those stickers on it. That is because any tile with an edge greater than 15 inches has a slight bow as a result of the manufacturing process.
What is a through body tile?
Through body porcelain (sometimes referred to as unglazed porcelain) tiles are produced using colored raw materials that permeate the entire tile, incorporating uninterrupted color and pattern features seen on the surface all the way through the tile body.
Should I pick out my countertop or backsplash first?
We recommend picking out the countertop first, as that tends to be the focal point of the kitchen. Once you have a countertop that you love, it makes it easier for us to recommend options that will help tie your kitchen together.
Why don't all tiles come with a bullnose trim?
Generally, most of our European made wall tiles are not available with a bullnose trim because most European countries do not use bullnose. Instead, they opt to use a much thinner "quarter- round" trim piece OR a Schluter trim piece.
What is a bullnose? What are the alternatives to bullnose?
Bullnose is a tile with a finished edge. Typically you would get the bullnose that corresponds with the tile you are getting.